Privacy Policy

1. Introduction

Welcome to ChatFlow ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

By using ChatFlow, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

2.1 Information You Provide

• Store information from your Shopify account (store name, email, domain)
• Contact information when you reach out to our support team
• Any other information you choose to provide

2.2 Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your Chatwoot account automatically
• Set up your chat inbox and widget configuration
• Communicate with you about updates, support, and promotional offers
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Contact Us

If you have any questions about this Privacy Policy, please contact us: