All Features

Powerful Features forModern Commerce

Everything you need to provide exceptional customer support and grow your Shopify business.

Automated Setup

Complete hands-off installation and configuration process

Automatic Chatwoot account creation with your store branding
Pre-configured inbox with optimized settings for e-commerce
First support agent created with secure credentials
Theme integration block automatically installed
Widget positioned and styled to match your store design

01

Automated Setup

Complete hands-off installation and configuration process

Multi-Agent Support

Scale your support team with unlimited agents and advanced management

Create unlimited support agents with one-click setup
Auto-generated secure credentials for each team member
SSO login links for instant dashboard access
Role-based permissions and access control
Team collaboration tools and private notes

02

Multi-Agent Support

Scale your support team with unlimited agents and advanced management

Smart Widget Integration

Seamless chat widget that feels native to your store

One-click theme integration with app embed blocks
Automatic positioning based on your theme layout
Responsive design that works on all devices
Custom CSS injection for advanced styling
A/B testing support for optimal placement

03

Smart Widget Integration

Seamless chat widget that feels native to your store

Complete Customization

Brand your chat experience to match your store perfectly

Custom brand colors and logo integration
Personalized greeting messages and auto-responses
Working hours configuration with timezone support
CSAT surveys and feedback collection
Custom fields for order tracking and customer data

04

Complete Customization

Brand your chat experience to match your store perfectly

Mobile-First Experience

Native mobile apps for your support team with full feature parity

iOS and Android apps with push notifications
Offline message queuing and sync
Step-by-step mobile setup guide included
Biometric authentication for secure access
Real-time typing indicators and read receipts

05

Mobile-First Experience

Native mobile apps for your support team with full feature parity

Advanced Analytics

Comprehensive insights to optimize your customer support performance

Real-time conversation monitoring and metrics
Response time tracking and performance analytics
Customer satisfaction scores and trends
Agent productivity reports and workload distribution
Integration health monitoring and uptime tracking

06

Advanced Analytics

Comprehensive insights to optimize your customer support performance